Key Takeaways:
Sauce Focuses on Commission-Free Delivery: Sauce eliminates commission fees and provides tools for managing delivery logistics, catering, and real-time tracking. It is ideal for restaurants focused on profitability.
Owner.com Offers an All-in-One Solution: Owner.com provides tools like website creation, loyalty programs, and marketing campaigns. This platform is great for restaurants seeking a full-service package.
Choosing Depends on Your Restaurant’s Goals: Restaurants focused on delivery logistics and customer order management may prefer Sauce. Those seeking a broader set of digital engagement tools might choose Owner.com.
What if you could take control of your restaurant’s online orders without losing a slice of your profits to hefty commission fees? For too long, restaurants have been caught in the crossfire between third-party platforms and the demands of a fast-paced dining industry. The choice of an online ordering system isn’t just a technical decision—it’s a strategic one that can make or break a restaurant’s ability to retain loyal customers and protect its brand reputation.
At Sauce, we pride ourselves on being the partner restaurants can rely on to streamline online order management. With a vast network of national and local partnerships, a delivery system optimized for speed and flexibility, and an order portal that lets restaurants respond to customers efficiently, we help restaurants succeed by focusing on what they do best—delivering excellent food and service.
In this piece, we’ll compare Sauce and Owner.com to help you determine which platform is best suited for your restaurant’s needs. Whether you’re looking to simplify your delivery logistics or expand your customer reach, this guide will walk you through the differences to make the best decision for your business.
Major Differences Between Sauce And Owner.com
Sauce and Owner.com take distinct approaches to managing restaurant online orders. Understanding these differences can help you identify the platform that best aligns with your restaurant’s needs and goals.
Core Offering
Owner.com provides a comprehensive suite of tools to build and maintain a restaurant’s digital presence. Their platform offers everything from website creation and automated marketing campaigns to loyalty programs and a custom mobile app. The goal is to give restaurants a one-stop shop for online engagement and order management.
Sauce, on the other hand, specializes in an online order management system. We don’t aim to replace your website or marketing efforts; we provide tools to process and manage orders efficiently. Our commission-free delivery and pickup solutions prioritize profitability and operational ease, freeing up in-house staff to focus on what matters most—delivering great food and service.
Delivery And Logistics
While Owner.com allows restaurants to offer delivery through a zero-commission model, Sauce takes delivery logistics to the next level. We provide access to an unlimited number of drivers and optimize deliveries using real-time tracking and dispatch algorithms. With Sauce, restaurants can extend their delivery range and ensure faster, more reliable order fulfillment.
Marketing And Customer Engagement
Owner.com includes built-in marketing tools such as automated email and SMS campaigns, making it a better fit for restaurants looking to engage customers through promotions actively. Sauce, however, doesn’t handle marketing or manage customer preferences. Instead, we provide a streamlined platform that helps restaurants focus on fulfilling orders and managing customer interactions through their own CRM systems.
Flexibility And Customization
Owner.com provides an all-inclusive package, which may appeal to restaurants seeking a broad range of features in a single platform. Sauce, by contrast, offers flexibility—restaurants can choose features they need, such as premium delivery support, extended delivery ranges, or catering logistics, without being tied into services they don’t require.
Pricing Model
Owner.com charges a flat monthly fee for their services, including all package features. Sauce’s pricing is tailored to the services restaurants use, allowing for greater scalability and cost control based on individual needs.
Benefits Of Using Sauce
Sauce provides restaurants with a streamlined, commission-free solution for managing online orders and deliveries. Designed to prioritize operational flexibility and profitability, Sauce offers a range of benefits tailored to meet the diverse needs of restaurants, whether they’re small local spots or bustling city favorites.
Commission-Free Delivery And Pickup
Unlike many third-party platforms that charge hefty commissions, Sauce eliminates these fees, providing a more sustainable revenue model for restaurants. By enabling restaurants to process delivery and pickup orders through their portals, Sauce ensures that businesses retain full control over their sales. This commission-free structure allows restaurants to maximize their earnings while maintaining operational independence.
Unlimited Delivery Drivers
Sauce empowers restaurants with access to unlimited delivery drivers, helping them easily manage fluctuating demand. During peak hours or special events, restaurants can rely on Sauce to handle the increased order volume without delays. This flexibility ensures that businesses can maintain high levels of service quality and customer satisfaction at all times.
Faster, More Reliable Deliveries
Sauce uses an optimized dispatch algorithm that considers real-time traffic conditions, distance, and driver availability. This ensures that orders are delivered promptly, keeping food fresh and customers happy. Faster deliveries also help restaurants improve their operational efficiency, reducing the likelihood of complaints or refunds due to delays.
Extended Delivery Range
With Sauce, restaurants can expand their delivery zones and reach a broader audience without investing additional resources. By leveraging Sauce’s extensive national and local driver networks, businesses can serve customers in new areas, growing their market presence. This feature allows restaurants to increase revenue while exploring opportunities in untapped markets.
Real-Time Tracking For Transparency
Sauce’s real-time delivery tracking feature improves restaurant and customer experience. With live updates on a moving map, customers can monitor their orders in real-time, reducing anxiety about arrival times. Restaurants also benefit from this transparency, as it minimizes the time spent fielding inquiries about order statuses.
Premium Delivery Support
Sauce offers restaurant support to take the stress out of managing delivery logistics. Whether handling refunds, addressing customer complaints, or resolving unexpected delivery issues, Sauce ensures that these tasks are managed efficiently. This allows restaurants to focus on preparing great food and delivering exceptional dining experiences.
Benefits Of Using Owner.com
When considering Owner.com as your restaurant’s online solution, it’s essential to understand the unique value it brings to the table. From building a strong digital presence to eliminating commission fees, here’s how Owner.com empowers restaurants to streamline their operations and grow their business:
Comprehensive All-In-One Solution
Owner.com offers an all-inclusive platform for restaurants seeking to strengthen their digital presence and online operations. With features like website creation, loyalty programs, and automated marketing, it’s designed to meet multiple needs in a single solution. This approach makes Owner.com a great fit for restaurants looking to centralize their tools and simplify their workflow.
Zero-Commission Delivery
Owner.com enables restaurants to process delivery orders without paying commission fees to third-party platforms. This feature protects profit margins and ensures more revenue stays within the business, a significant benefit for restaurants looking to avoid the high costs of traditional delivery apps.
Automated Marketing Campaigns
With built-in tools for email and SMS marketing, Owner.com allows restaurants to engage customers directly. These automated campaigns help drive repeat business by promoting special deals, events, and loyalty incentives. Restaurants can increase sales and keep their brand top-of-mind without needing external marketing tools.
Custom Mobile Apps
Restaurants using Owner.com can create their own branded mobile app for customer ordering and engagement. This feature allows customers to browse menus, place orders, and track rewards. By offering a personalized app experience, restaurants can strengthen customer loyalty and encourage repeat visits.
Loyalty Program Integration
Owner.com’s platform includes setting up a customer loyalty program to reward repeat business. Inspired by programs from major brands, these reward systems help restaurants retain customers and encourage higher spending. This feature is ideal for restaurants wanting to build long-term relationships with diners.
Flat Monthly Pricing
Owner.com operates on a flat monthly fee model, meaning restaurants can access all features without hidden costs or commissions. This predictable pricing structure simplifies budgeting and eliminates the variable costs of commission-based services. This pricing approach significantly benefits businesses seeking clarity and control over expenses.
Customizable Digital Presence
With Owner.com, restaurants can create a fully branded website that reflects their unique identity. This customization allows restaurants to showcase their menu, stories, and values in a way that connects with customers. This level of personalization is invaluable for restaurants looking to stand out in a crowded market.
Ease Of Use And Integration
Owner.com is designed with user-friendliness in mind, offering an intuitive interface that simplifies the setup process for restaurant owners. The platform integrates seamlessly with a restaurant's existing operations, providing tools for website creation, online ordering, and marketing without requiring extensive technical expertise. Its all-in-one approach ensures that restaurants can manage their digital presence efficiently from a single dashboard.
On the other hand, Sauce focuses on flexibility and adaptability, allowing restaurants to integrate direct ordering capabilities across multiple channels, including websites, Google, Instagram, and Facebook Messenger. This multi-channel approach makes it easy for restaurants to connect with customers where they are most active. While both platforms prioritize ease of use, the choice depends on whether a restaurant prefers a centralized management system like Owner.com or the multi-platform integration focus of Sauce.
Which Platform Is Best for Your Restaurant?
Choosing between Sauce and Owner.com depends on your restaurant's specific needs and priorities. If your primary focus is managing online orders, offering commission-free delivery, and extending your delivery reach, Sauce provides a flexible and efficient solution. On the other hand, if you’re looking for a comprehensive package that includes marketing tools, loyalty programs, and a custom mobile app, Owner.com might be the better choice.
Consider the level of control and customization you need for your online operations. Sauce excels in helping restaurants streamline delivery logistics with features like real-time tracking, unlimited drivers, and catering capabilities. Meanwhile, Owner.com is more suited for restaurants that want an all-in-one solution to create and manage their digital presence without relying on multiple platforms.
Ultimately, the best choice is how you want to grow your business. Sauce supports restaurants by simplifying the online order management process, allowing them to focus on delivering quality food and service. Owner.com, with its marketing and branding tools, is ideal for restaurants looking to strengthen customer relationships and grow their digital identity. By understanding your restaurant’s goals, you can choose the platform that aligns with your vision for success.
Final Thoughts
Choosing the right platform for your restaurant’s online operations is more than a decision about features—it reflects your restaurant’s vision and priorities. Whether managing seamless, commission-free deliveries with Sauce or leveraging the comprehensive digital tools of Owner.com, the choice ultimately shapes how your business responds to the changing dining industry. Both platforms offer unique strengths, empowering restaurants to operate with efficiency, creativity, and control.
This decision underscores a broader shift in the restaurant industry toward reclaiming independence and prioritizing customer experience. The right platform should align with your goals, whether expanding your delivery reach, deepening customer relationships, or simplifying operations. As you evaluate these options, remember that the ultimate aim isn’t just to adopt new technology—to build a foundation for long-term growth and success in an ever-changing market.
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Frequently Asked Questions About Owner.com And Sauce
Does Sauce offer marketing features like Owner.com?
No, Sauce does not provide marketing tools such as email or SMS campaigns. Instead, it focuses solely on order management, delivery logistics, and customer interaction through a restaurant’s existing CRM.
Can Owner.com help a restaurant build its online brand?
Yes, Owner.com provides tools to create a custom website and mobile app, helping restaurants establish a strong digital presence. These features allow restaurants to showcase their brand, menu, and services directly to customers.
Is there a setup fee for Sauce or Owner.com?
Neither Sauce nor Owner.com prominently advertises setup fees, but costs may vary based on your restaurant’s specific needs. It’s best to contact their sales teams to understand any potential onboarding expenses.
Does Owner.com charge commission fees on orders?
No, Owner.com operates on a flat monthly fee model and does not charge commissions on customer orders. This helps restaurants retain more revenue compared to third-party delivery services.
Is Sauce better for restaurants with multiple locations?
Yes, Sauce works well for restaurants with multiple locations by offering a unified platform to manage delivery orders and logistics. Its scalability makes it a strong choice for businesses looking to streamline operations across different outlets.
Does Owner.com allow restaurants to process in-house pickup orders?
Yes, Owner.com includes features that let restaurants manage in-house pickups and deliveries. This helps businesses cater to customers who prefer ordering online but picking up in person.
Can Sauce integrate with other delivery platforms?
Yes, Sauce can integrate with third-party delivery apps and platforms to process orders without charging commission fees. This flexibility allows restaurants to optimize their operations while maintaining cost efficiency.
Does Sauce provide real-time delivery tracking?
Yes, Sauce offers real-time delivery tracking through its platform. This feature allows restaurants and customers to monitor the status of deliveries on a live map, ensuring transparency and better service.
How does Sauce handle customer feedback?
Sauce allows restaurants to manage customer feedback through its online order portal and CRM. While Sauce does not directly interact with customers, it streamlines the process for restaurants to address complaints and refunds efficiently.
Is either platform suitable for new restaurants?
Yes, Sauce and Owner.com can work for new restaurants, depending on their goals. Sauce is an excellent option for those focused on delivery logistics and profitability, while Owner.com is ideal for building an online presence and engaging customers.
